FREQUENTLY ASKED QUESTIONS

Check Below to See if We Provide the Answers You Need

Where is Tri-City Escape Rooms Located?

We are conveniently located in Auburn, MI - in the heart of the Great Lakes Bay Region.  We are easily accessible from Bay City, Saginaw, Midland and many other surrounding areas.  Our address, 115 E Midland Rd, is located in a plaza near the intersection of Midland Rd & Nine Mile.  O's Pub & Grill is just across the parking lot, making for a great evening of entertainment & dining!

How Much Does It Cost?

The cost per player is $25.00.  There are up to 8 player slots available per time period for each escape room.  As an example, if a group of 6 people wanted to book an escape room together, the total cost would be $150.00 ($25.00 x 6 players).  One player may be designated to submit payment online to book all desired time slots (suggested), or each individual player can submit payment online for the desired time slot.  Payment MUST be submitted to successfully reserve the desired time slot for an escape room.

What is an escape room?

An escape room is a physical adventure game in which players solve a series of puzzles and riddles using clues, hints, and strategy to complete the objectives at hand.

How long will the experience last?

You (and your group) will have one hour to solve the clues and unlock the escape room.

Can I reserve a room for a time that’s NOT listed on the schedule?

Please contact us to discuss special arrangements.  We will do our best to try and accommodate your group.

Do I need to purchase all available player slots for the time I want to choose?

No.  You can purchase 1-8 player slots depending on availability.  Our escape rooms are designed to be solved based on creative thinking & collaboration.  We may team you up with others to increase the chances of solving the clues & unlocking the room.

When do I pay for the time I want to reserve?

Player slots must be paid for prior to the reserved room time.  For example, if a group of 8 players wishes to reserve a room for a given time, all 8 player slots MUST be paid for prior to the group's arrival at Tri-City Escape Rooms.  This is necessary in order to properly reserve the correct number of player slots for the desired date/time.

Suggestion: to make the reservation process easier, players may select one individual to book all necessary player slots for the group.  All players provide their money to the designated individual, and he/she makes one payment to reserve all player slots for the group.  This method ensures all desired player slots are reserved together to help avoid potential conflicts in the booking schedule.

The alternative method would require each individual player to reserve their player slot at the date & time the entire group wishes to reserve the room.  This is certainly acceptable, but we suggest reserving ALL desired player slots at one time to avoid conflicts in the booking schedule.  In other words, if 2 players in a group of 8 reserve their room first but the others wait...a different group could reserve the other 6 player slots.  Booking the player slots for an entire group at the same time should help avoid potential conflicts such as this.

What is your cancellation policy?

All sales are final.  Exchanges for different time slots may be provided at management's discretion.

LOCATION
115 E Midland Rd Auburn MI 48611

Phone:  989-266-3117
Email:    info@tricityescaperooms.com

Contact us for more information about our escape rooms.  If you want to reserve one of our rooms, just hit one of the BOOK NOW buttons found across our website.

 

LOCATION
115 E Midland Rd Auburn MI 48611

MORE INFO

10 + 3 =

Phone: 989-266-3117
Email:  info@tricityescaperooms.com

Contact us for more information about our escape rooms.  If you want to reserve one of our rooms, just hit one of the BOOK NOW buttons found across our website.